Human Service Agency Call Center: 1-877-410-8813

MEDI-CAL

The purpose of Medi-Cal is to provide comprehensive medical services to children and adults in low-income families. Single adults and families who are eligible but have income levels above prescribed levels must pay or obligate their excess income toward the costs of their medical care.

Keep you and your family covered Medi-Cal renewals begin June 2023, and mailing begins April 2023. Check your BenefitsCal.com account to see the month of your renewal, and to make sure your contact information, such as changes to your name, address, phone number, and email address is correct. Visit KeepMedicalCoverage.org for more details.

 Stay vigilant against potential scams! Medi-Cal will NEVER require payment in the application or recertification process. If you suspect fraud call the DHCS Medi-Cal Fraud Hotline at 1-800-822-6222.

How to Apply

Obtain a Medi-Cal application from any one of the offices listed on our Office Locations page, phone the Human Services Agency at 1-877-410-8813 and request to apply for Medi-Cal; or apply online. You may also click on the following link to complete an application and mail to the following address:

 

Human Services Agency
1400 W. Lacey Blvd., Building #8
Hanford, CA 93230

BenefitsCal ® is the online application system and the one used by Kings County: www.BenefitsCal.org

Hanford – Main Office Kings County Government Center 1400 W. Lacey Blvd. Bldg. #8 Hanford CA 93230 Office Hours: 8:00 AM–5:00 PM Closed Holidays

Corcoran 951 Chittenden Avenue Corcoran CA 93212 Office Hours: 8:00 AM–5:00 PM Closed Holidays

 

Your application will be screened and assigned to an Eligibility Worker who will determine your eligibility for the Medi-Cal program.  You have the choice to meet with the Eligibility Worker for a face-to-face interview or complete an interactive interview by phone or you can return your forms and verifications all by mail, or complete the application online and attach your verifications to your online application. 

 

Citizenship / Identity Information Needed

(Original documents are required)

• Birth Certificate
• Driver's License, Photo I.D., Alien Card(s)
• Passport
• More information:http://www.dhcs.ca.gov/formsandpubs/forms/Forms/DHCS%200001.pdf

Managed Care Information Needed

In March 2011, Kings County began offering managed care services to its residents. This allowed each family member to choose a healthcare provider from two options: CalViva or Anthem Blue Cross. In January 2024, Kaiser was introduced as a new provider option. It is crucial that you meet with a Health Care Options (HCO) representative to complete your paperwork when you apply, when your coverage has been discontinued and reopened, or when adding an individual to your medical assistance. Failure to meet with an HCO representative can delay your coverage for up to 45 days, or you may be placed into a plan that doesn't provide you with the necessary doctors you may require. For more information on managed care and to select the best health plan for you and your family, please visit https://www.healthcareoptions.dhcs.ca.gov.

If you have any questions or need to contact your managed care provider, you can find more information.

• CalViva: https://www.calvivahealth.org/

·         Anthem Blue Cross: https://mss.anthem.com

·         Kaiser Permanente: https://healthy.kaiserpermanente.org

If you need to schedule an appointment with your local HCO representative, please call one of the locations provided here:

·         Main Human Services Agency located at 1400 W Lacey Blvd Bldg# 8 or call 1-559-852-4496; 1-559-852-2259 or 1-559-852-2315

·         Family Health Care Network office located at 250 W 5^th Street in Hanford or call 1-559-639-6266

·         Human Services Corcoran Outstation located at 951 Chittenden Ave or call 1-559-852-4201

·       Adventist Heath Medical office located at 1025 N. Douty Street or call 1-559-537-0170

Please contact your local HCO representative and request their assistance with the following matters:

o    Information on how to navigate Medi-Cal managed care system.

o    Kings County presentation schedules

o    Enrollment forms

o    Provider Information Network

o    Customer service contact number

Other Information Needed

(Original documents are required)

• Social Security and Medicare cards
• Pregnancy verification
• Current Property Tax statement and proof of balance owed
• Car/Truck/Boat Registrations
• All Current Checking and Savings Account Statements
• Stocks or Bonds
• Life Insurance Policies
• Burial Trust Agreements
• Trust Funds
• Trust Deeds
• Unemployment Insurance Verification
• State Disability Income verifications
• Income verifications (check stubs, employer statement, award letters)
• Free Room and Board statement (if applicable)

Medi-Cal for Kids & Teens

DHCS Medical for Kids & Teens Website serves as a comprehensive resource for families, caregivers, and healthcare providers. It provides a central location for accessing information on eligibility, benefits, and services, as well as tools to determine eligibility and assistance with the application process. The website outlines the range of benefits and services available, including preventive care, mental health services, and specialty care, and connects users with additional resources, such as finding a doctor and accessing dental and vision care. By promoting healthcare coverage and providing support, the website aims to improve health outcomes and support the overall well-being of California's children and teens.

Website information provides the following information or links:

• Scheduling a check-up
• Information on calling

• Managed Care Plan  
• Phone numbers for the Medi-Cal Member Help Line

• Information about checkup procedures and what services are covered.
• What happens if you child’s Medi-Cal is denied, reduced or stopped and your Medi-Cal Rights Guide
• Support tab is available that provides contact information and website links for answering questions and accessing further information.
• The “Apply for Medical” link provides the following links to apply by mail, in person or online.

• Apply by Mail:  Medi-Cal Single Streamline Application
• Apply in person and the link to all 58 counties

Apply online:  Covered California Website

COUNTY MEDICAL SERVICES PROGRAM (CMSP)

The purpose of the County Medical Services Program is to provide medical services to Medically Indigent Adults not covered by Medi-Cal.

How to Apply

Obtain an application from any one of the offices listed on our Office Locations page, or phone the Human Services Agency at 1-877-410-8813 to request an application, or apply online at www.BenefitsCal.org
For more information on CMSP go to their website at: http://www.cmspcounties.org/benefits/benefits.html  

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CMSP Application Link

The following link can be used to apply for the County Medical Services Program or if your benefits are about to expire you can re-apply in your last month of eligibility:

For English http://www.cmspcounties.org/pdf_files/forms/CMSP210-1207.pdf

For Spanish http://www.cmspcounties.org/pdf_files/forms/CMSP210SP-0609.pdf

Who’s Eligible?
Individuals between the ages of 21 and 64 that are not eligible for Medi-Cal.

Information Needed

(Original documents are required)

• Proof of income amounts
• Proof property values
• Citizenship status
• Social Security number