We partner with the community to enhance independence while ensuring safety and basic human needs are met for the people of Kings County

We do this by prioritizing the needs of those we serve with HOPE.

• Honoring the current and changing needs of those we serve and our community

• Offering solutions and removing barriers

• Promoting workforce excellence and a culture of learning
  

• Encouraging collaboration across programs with those we serve and our community partners

Our Core Values 

•  Integrity - Be open and honest, trustworthy, ethical, and fair

•  Dignity - Treat all persons with respect and recognize that belief in their potential can have a tremendous impact

•  Excellence - Provide quality, integrated, sustainable, data-driven, and innovative public service

•  Accountability - Take ownership, be transparent, monitor organizational effectiveness, and be result driven

•  Leadership - Be personally responsible and a positive example for others 

Serving our Clients With Safety in Mind

As we strive to keep our families, clients, and employees safe, we’ve ensured that there are many ways to obtain services that do not require an in-person visit.

  These options include:

• For Benefits programs, use the online portal BenefitsCal.org

• Calling our Call Center or various programs

• Drop off documents using our multiple drop boxes

We also provide in-person services to clients, including:

• Emergency services for all programs

• Clients with communication barriers that prevent successful phone service

• Program requirements for in-person verification, finger printing or signatures

• Document pick up for clients with a scheduled appointment

Please call the call center to schedule an appointment or pick up the courtesy phone to speak to a worker.

How to Contact Us

To report suspected CHILD Abuse or Neglect, please call our 24-hour CPS Hotline: (559) 852-2000
To report suspected ADULT Abuse or Neglect, please call the APS Hotline: (559) 852-4000

Benefits Call Center  1-877-410-8813 (CalFresh, Medi-Cal, CalWORKs, Employment Services, General Assistance, Homeless and CAPI)	Document Drop Off Multiple Drop Boxes located at each of our offices Document Pick Up (EBT/BIC) Call the Benefits Call Center or your worker	Mail 1400 W. Lacey Blvd., Bldg. #8 Hanford, CA 93230 Fax 1-559-585-0346
In-Home Supportive Services (IHSS) 1-559-852-4467 IHSS / Publics Authority Providers 1-559-852-4615	Community Support / Homeless Services 1-559-852-2800 or visit our Main Lobby	Health Care / Managed Care Options CalViva/Anthem Blue Cross 1-800-430-4263 Health Insurance Counseling & Advocacy Program (HICAP) 1-800-434-0222